Webhook returns 200, but nothing happens.
Find where an acknowledged webhook stops: verification, durable acceptance, processing, account mapping or the final write.
When success
isn’t the whole story.
Practical guides to failed access, unusable exports and the customer tasks between your services.
Inspect the data behind the problem.
Compare JSON, check CSV, inspect network recordings and debug webhook signatures. Free, without an account.
Troubleshooting
Stripe webhook signature verification failed.
Debug raw-body changes, endpoint signing secrets, timestamps and different Stripe environments without bypassing verification.
API returns 200, but the data is wrong.
Check the response contract, account scope, caching and the next read when an API succeeds with an incorrect result.
CSV download returns HTML instead of a file.
Find login redirects, route fallbacks and content-type mistakes when a CSV download contains an HTML page.
Signed download URL expired before the customer clicked.
Debug delayed downloads, temporary signing credentials and stale links without making private files public.
CORS works until you include credentials.
Debug allowed origins, credential headers, preflights and browser cookie policy in a cross-origin request.
Session cookie is set, but the next request is signed out.
Trace cookie storage and sending through host, path, Secure, SameSite, expiry and cross-origin request settings.
Invitation accepted, but the user cannot open the workspace.
Check the invited identity, workspace membership, transaction state and next permission check after an invitation succeeds.
Changes say saved, then disappear after refresh.
Debug optimistic UI, unfinished writes, stale reads and concurrent updates when a successful save does not persist.
Background job completed, but the result is missing.
Check worker completion against a committed artifact, result pointer and the customer’s authorised retrieval path.
How to open and read a HAR file.
Inspect a browser network recording to follow redirects, failed downloads and requests that return the wrong data.
How to remove sensitive data from a HAR file.
Review and minimise a HAR before sharing it: headers, cookies, query values, bodies, path identifiers and custom fields.
Stripe payment succeeded, but the user has no access.
Trace the gap between payment and app access. Check event delivery, account mapping, entitlement writes and the customer’s next request.
The export completed. Why is the file empty?
Diagnose a successful export with an empty or unusable download. Check the query, generated artifact, upload and download response.
What is a silent failure in a SaaS app?
A silent failure can leave your application reporting success while the customer cannot finish. Learn what evidence detects it and what does not.
Customer tasks
They paid. Can they use your app?
Monitor the task from a verified payment to working paid access. Find failures after checkout succeeds.
An export is only useful if the customer gets the file.
Monitor exports past the job-completed message. Connect file delivery failures to the customer task that produced them.
Choose and connect
Sentry catches errors. Braith follows customer tasks.
Compare Braith and Sentry for silent customer failures. See what each tool measures and when to use them together.
Connect a Next.js app to Braith.
Use Braith’s setup prompt to add sampled activity review and browser and Node evidence to a Next.js app. Review, deploy and verify production activity.